My package says it was delivered, but I didn’t receive it.

We are so sorry to hear that your package did not arrive. Using your tracking information, contact your local post office to let the USPS know you never received your shipment and to begin the claims process, then send us the claim number. Thank you for your help with this matter and we will help you work with the USPS to get it resolved ASAP. We look forward to your prompt response and we are here to help. https://www.usps.com/help/claims.htm