Please ship the item, unused with tags attached to the address below in a flat rate box and make sure to enclose a note explaining the reason for your exchange, don’t forget to include the replacement item requested.
Oz Fulfillment
Attention: POWERHANDZ Exchange
11212 Indian Trail
Dallas, Texas 75229
Next, use the link here to pay the $10 shipping charge for the exchange product here: https://shop.powerhandz.com/products/return-shipping
Once we have received your returned product, as well as the shipping payment, we will get the new item out to you right away. We will also send a confirmation email once your new item has shipped. Thank you for supporting our products and please let us know if we can be of any further assistance.
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