FAQ
- I received POWERHANDZ as a gift. Can I return it for a different item?
- What happens if my package is returned after it is shipped?
- I bought POWERHANDZ from a Camp/tournament. Can I return them?
- Exchange Policy
- Return Policy
- Do I have to create a POWERHANDZ account to shop?
- Do you have an Affiliate Program?
- Do you offer a rewards/loyalty program?
- Can I combine coupon/discount codes on my order?
- Why isn’t my promo code working?
- How does ZipPay work?
- What methods of payment do you take?
- Do you ship to FPO addresses?
- What countries do you ship to? How long does shipping take?
- Can I use a Mail Forwarding Service?
- What should I do if my order hasn’t been delivered?
- How do I track the delivery of my order?
- Are there any known delivery delays in my area?
- Will my package be charged delivery/customs fees?
- Can my parcel be redirected to a different address?
- When will my order ship?
- Can I have my order delivered to a PO Box address?
- My international tracking is not updating?
- Why is my order unfulfilled?
- Do you combine orders?
- Can I track my order?
- My package says it was delivered, but I didn’t receive it.
- I received a broken item(s) in my order.
- I received the wrong item.
- Can I change the shipping address for my order?